Frequently Asked Questions
What is this Player Cards about?
We create personalised junior rugby league cards that celebrate young players, giving families a meaningful keepsake that highlights confidence, passion and sporting milestones.
What if I cannot find my team?
There are SO many junior clubs and we are working through them to get every one we can. We are adding new team cards all the time, if you can't find yours send us a message and we'll fast track the team card for you!
How do I order a card?
Choose your team design, upload a photo, enter player details and checkout. We handle the rest and deliver your personalised card ready to enjoy and display.
What photo should I upload?
Use a clear, high-quality photo in good lighting. Your image should contain the person’s head, shoulders and chest. These should fill as much of the image as possible.
Do not use scanned images or ones from Facebook or Instagram etc as they compress the images making them lower quality. Same with images sent by Whatsapp or other messaging services, it is best to try and get the original.
How long does shipping take?
Most orders arrive within 2 to 7 business days. Some limited items may take up to 10 business days. We always work to deliver quickly while keeping quality high.
Do you ship across Australia?
Yes, we ship Australia-wide so young players and families everywhere can enjoy their personalised sports keepsake.
Can I order cards for a whole team?
Absolutely. Coaches, team managers and clubs order cards in bulk. We can assist with group orders and ensure every player receives their own card.
Can I review my design before printing?
We optimise your details and photo during production. If anything is unclear, we reach out to confirm details so your card turns out great.
What is your return policy?
If there is a printing or production error, contact us within 14 days of delivery with your order details so we can assist with a replacement or solution.
Are these waterproof or durable?
Our cards are printed using premium materials designed to hold colour and quality. While not waterproof, they are durable for display and collection use.
Can I reorder a card later?
Yes. If you ever want duplicates or updated versions for future seasons, you can return to order again anytime.
